RU
German Diakov

Saint Petersburg, Russia · remote

German Diakov

IT Project & Delivery Manager / Руководитель IT-проектов

Open to opportunities · full-time / contract · Saint Petersburg / remote

German Diakov is an IT Project & Delivery Manager with 5+ years in B2B software, teams of up to 20, and a portfolio of 6+ concurrent projects. Saint Petersburg / remote.

I bring structure to complex software delivery: measurable flow, reliable delivery, and initiatives taken through to business outcomes.

Reach me directly: +7 965 798-95-04 germandyakov@yandex.ru
Case · Helix / MEDINDEX 50% → 7%probation attrition after a wider set of changes Case · delivery metrics ×1.8observed throughput growth over the engagement Outcome · Nmarket.PRO MVP → first dealtook the product to validated business value
Available for business travel · CV and supporting materials are available on this page

Evidence

Case studies

Laboratory onboardingProbation attrition 50% → 7%; time-to-productivity 3 → 1 day. B2B developer portalMVP → first deal; integrations covered about 80% of requests. Reliable delivery metricsCleaning Cycle Time data and building regular flow reporting. LIMS and B2B migrationDesktop → web and a phased migration of about 1,300 partners. AI as a delivery toolProject-corpus RAG, workflow automation, and monitoring of 24 sources.

Detailed case pages are currently available in Russian.

2014–2026

Experience

Shortened public employment-record extract, PDF
Project Manager

Virtual Land · TECHNOSOFT LLC

An IT company producing digital visual solutions for property developers: the Smart Virtual Land 360 platform, virtual tours, and 360° panoramas of new residential projects.

  • Own projects end-to-end, from pre-sale to delivery: specs, visualized roadmaps, launch, acceptance, and close-out.
  • Manage both in-house specialists and a pool of external contractors: task assignment and acceptance, timeline and quality control, contracts and invoices, sourcing new contractors.
  • Accountable for deal budget and profitability; hold quality and deadlines to company standards, with active risk management.
  • Systematized production standards and onboarding: shooting briefs, quality checklists, automated assembly in KRPano, mentoring of new managers.
  • Designed and shipped, on my own initiative, a developer-feed monitoring service: hourly checks of 24 sources, tests, CI, and a public dashboard.
Production standard, DOCX (RU)
Project Manager · self-employed

WB—Tech · Sole Proprietor K. O. Grishanin

A Moscow custom web-development studio operating since 2011, with work for MTS, Beeline, and Lenta.ru in its portfolio. Independent project on a self-employed basis, in parallel with my main role.

  • Ran delivery for a portfolio of 6+ client projects at once, with a distributed team of 8 developers.
  • Built the delivery practice from scratch: flow metrics, working rhythms, and regular stakeholder reporting.
  • Weekly throughput grew roughly ×1.8 over the engagement; cleaned Cycle Time was ~65 hours vs. 200+ hours in the source data.
Method and results (RU)
Project Manager

Helix / MEDINDEX · MEDINDEX LLC

MEDINDEX is a medtech IT company supporting the technology landscape of Helix Laboratory Service. Its products include the LIMS at the core of laboratory operations and the 365 medical information system.

  • Managed the desktop-to-web migration of the LIMS sorting module: UX rework, integrations, and an external contractor.
  • Contributed to an onboarding redesign; after a wider set of changes, probation attrition fell from 50% to 7%, time-to-productivity from 3 days to 1, new-hire errors by 35%, and CSAT reached 95%.
Case study on Habr (RU)
Project Manager → Senior Project Manager

Nmarket.PRO · IMEDIA SOFT LLC

A nationwide search and online-booking platform for real-estate agents and agencies working with new-build properties.

  • Took the "Developer Cabinet" (a B2B customer portal) MVP through to its first real deal closed through the product; the product is still live and evolving.
  • Launched integrations with major developers (Samolet, FSK, PIK): Pareto 80/20 prioritization closed ~80% of client-fixation requests with a minimum of integrations.
  • Cleared a backlog of 120 parser tasks in six months without adding headcount; three developers grew into product teams.
  • Staffed development teams: hundreds of screenings against my own checklists; personally hired QA and developers across several teams.
  • Managed teams of 6–7 people; on flagship initiatives coordinated several teams totaling around 20.
Dev-workflow diagram
Earlier path before IT · 2014–2021

This is not IT project-management experience. It shows the path: working alongside my studies, three years in B2B operations, and the transition into project management in 2021. My earlier Rostelecom and Letay Zaytsem records remain in my paper employment record book; the published shortened electronic extract begins with OZEM LLC, one of the internal legal entities in the Leader Consult group.

Foot courier · alongside university

Leader Consult group · OZEM LLC

A B2B services group spanning HR administration, accounting, and legal support; OZEM LLC was one of its internal legal entities. I worked as a foot courier, handling the exchange of closing documents with clients in HoReCa and small business.

  • Independently planned routes and visit windows, delivered documents, and returned signed copies, covering up to 120 addresses per month.
  • Coordinated visits directly with accountants, business owners, administrators, and other client representatives; I did not lose a single document throughout the role.
  • Built walking and public-transport routes across Saint Petersburg and the surrounding region, including remote industrial sites; some routes ended late in the evening.
  • While trialling a QR web app, I identified a scanner flaw: the square 1:1 frame did not limit the camera's actual field of view, so multiple QR codes in view interfered with recognition. I reported it to my manager for the IT team.
  • Started formal project-management training in late 2020 and moved into an IT Project Manager role in March 2021.
Volunteer organizing committee · alongside study and work

Herzen University balls · Communication Studio

A volunteer cultural and educational project at the university. I was an organizing-committee participant responsible for a separate group-meeting track, not the lead for the overall event.

  • Designed and facilitated meetings, set their goals, and adapted a question bank to the audience.
  • Ran retrospectives with specific recognition of participants' contributions, and contributed to fact-checking and communication reviews.
YouDo project · alongside university

Freelance practice on YouDo · client project delivery

A ten-month paid engagement through a services marketplace, alongside university.

  • Owned client communication and prioritized the scope of work.
  • Organized delivery in batches, intermediate acceptance, and staged payments.
  • Returned to the client after completion with a results report.
Call-center specialist

Kupibilet.ru · Letay Zaytsem LLC

Kupibilet.ru is a Russian online flight-search and ticket-booking service.

  • Inbound support for airline-ticket issues, including changes and refunds; KPI: number of calls handled.
Call-center specialist · alongside college

Rostelecom · MC NTT LLC

A nationwide provider of digital and telecommunications services.

  • First-line inbound support for internet, telephony, and wired-radio service; KPI: number of calls handled.

Competencies

Skills

Working tool

AI practice

I use LLMs daily in management work: orchestrating Claude, DeepSeek, and Gemini, RAG search across a project corpus, routine automation, and AI cost control.

AI Recruiter — demo 1C Copilot — demo

Background

Education

Main higher education

  • GUAP · Institute of Radio Engineering, Electronics and Communications · specialist diploma, Engineer qualification · 2021DiplomaProject (RU)

Professional courses

  • Kaspersky Academy · Cyber Hygiene · 2026PDF
  • OTUS · Delivery Manager · 2023CertificateProject (RU)
  • BPMN · Business Process Modeling · 2023PDF
  • VGUIT · Practical Project Management Solutions · 2020PDF
Other
  • OTUS · Game Writing & Narrative Design · 2026PDF
  • VGUIT · Foundry Process Modeling · 2020PDF
  • LOKI · Lipetsk Regional College of Arts named after K. N. Igumnov · Music Theory · secondary vocational diploma, qualification “Teacher, Organizer of Music-Educational Activities” · 2015Diploma
  • Volunteering · organizing the "Ball" (Herzen University)CertificateProject